Privacy Policy
Trula AI Technologies Private Limited ("Trula AI", "we", "our", "us") is committed to safeguarding your privacy. This policy explains how we collect, use, and protect personal data obtained through our products, services, and digital touchpoints.
Information We Collect
We collect information you voluntarily provide (such as contact details, business requirements, and feedback) and data generated through product usage (including telemetry, device metadata, and service logs). We may also receive information from trusted partners solely for the purposes described in this policy.
How We Use Data
Data is used to deliver and improve our services, respond to inquiries, fulfil contractual obligations, and comply with legal or regulatory requirements. We never sell personal data and only share it with processors that uphold equivalent privacy standards.
Website Inquiries
Details entered into our website contact form are sent through Web3Forms to deliver your inquiry to us. You can contact us directly at contact@trula.ai instead.
Restaurant proposal requests may include your name, restaurant name, email, phone number, city, number of locations, goals, selected services, preferred contact method, and any details you choose to provide. The restaurant plan is kept in your browser's session storage while you explore the site. The enquiry is emailed through Web3Forms when you submit the form. An optional marketing choice is recorded separately in that enquiry; submitting the form does not itself activate a marketing subscription.
Your Rights
You may request access, correction, or deletion of your personal data at any time. To exercise these rights, contact us at privacy@trula.ai. We will respond in accordance with applicable data protection laws.
Updates
We update this policy to reflect product, regulatory, or operational changes. Material updates will be notified through our website. The effective date of the latest revision is 11 October 2026.